Privacy policy
Last updated 14 November 2026
This policy explains what information The Rare Brands (RareJewels, Rare Adorns and The Rare Gifter) collects when you use therarebrands.net, how we use it and the choices you have. We only collect what we need to serve you.
What we collect
- When you order: your name, phone number, email address, delivery address and what you bought.
- When you pay: payments are handled by our payment provider, Paystack. We never see or store your full card or bank details.
- When you write a review: the name you give, your rating, your review, any photo you add and, if you choose, your order number.
- When you message us: the details you send us on WhatsApp, Instagram, TikTok or by email.
- On your device: the site remembers whether you chose light or dark mode. This is saved only in your own browser.
How we use it
- To process, deliver and support your orders, including returns and refunds.
- To answer your questions and custom requests.
- To show reviews on the website after we check them. Only your name, rating, review and photo are shown; your order number is never shown.
- To prevent fraud and misuse of the website.
We do not sell your information. We will only send you marketing messages if you ask to receive them.
Who we share it with
- Paystack, to take payments securely.
- Delivery partners, who receive your name, phone number and address to deliver your order.
- Cloudflare, which hosts this website and stores reviews securely.
- Authorities, only where the law requires it.
How long we keep it
We keep order records for as long as the law requires for accounting and tax. Reviews stay on the website until you ask us to remove them or we remove them. You can ask us to delete your information at any time, unless we must keep it by law.
Your rights
Under the Nigeria Data Protection Act 2023, and similar laws if you live elsewhere, you can ask to see the information we hold about you, correct it, delete it, or object to how we use it. Email [email protected] and we will reply as soon as we can.
Photos and testimonials
We only post customer photos, videos or messages on our website or social media with the customer's permission. If you want something about you taken down, tell us and we will remove it.
Changes to this policy
If we change this policy, we will update the date at the top of this page.